Re-Installing Quicken Classic

rlof2453
rlof2453 Member ✭✭
edited January 4 in Installing and Updating (Windows)

After the last update, Quicken Classic worked fine until I wanted to print, export to a CSV file, change print settings, etc.

At that point, I would just get the blue loading circle for several hours.

I uninstalled Quicken Classic in the hopes that a new, clean installation would fix the issue.

I now get the error message that Quicken Classic cannot be installed because my PC does not meet the requirements. It does.

What now?

[Edited-Readability]

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @rlof2453,

    Thank you for sharing your experience and the steps you have taken to try and resolve this.

    Sometimes, what you are seeing can happen when trying to upgrade to a new version of Quicken for Windows. Please review this Support Article for the issue you are having and apply the steps therein.

    Let me know how it goes!

    Quicken Alyssa

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  • rlof2453
    rlof2453 Member ✭✭

    That worked for getting it re-installed. Thank you.

    I still have the issue with printing, exporting etc.

    Any thoughts on that problem?

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    To my knowledge, Quicken just uses Windows functionality to print. I would start troubleshooting Windows first and make sure the operating system is healthy. Make sure the printer driver is up to date.

  • rlof2453
    rlof2453 Member ✭✭

    Thank you. I checked. All other programs are printing normally. And it will not physically print or export to CSV.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @rlof2453,

    Thank you for following up.

    I have some questions that may help us narrow down the cause of this.

    • Are you still getting a blue loading circle when trying to print, or has the behavior changed?
      • If that has changed, what is happening now?
    • Where is your data file located?
    • Is your file being synced/backed up by any third-party services like OneDrive, Norton, or Dropbox?

    One thing we can try is validating your file.

    To do this:

    1. Save a backup.
    2. Go to File.
    3. Select Validate and Repair file… Validate and Repair 2.png
    4. Check the first box for Validate file, and the last box for Reset all Quicken printer settings. Screenshot 2025-12-03 at 12.07.33 PM.png
    5. Click Ok.

    Once that is done, check to see if you can now print, and let me know how it goes.

    Thank you!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @rlof2453,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • rlof2453
    rlof2453 Member ✭✭

    Today I tried to go to the File>Printer Set Up>For Reports/Graphs.

    Clicking on that link caused the blue circle that will not stop until I close the program with Task Manager.

    I have uninstalled and re-installed Quicken.

    I have uninstalled and re-installed all print drivers. I'm not trying to print to a printer. I'm trying to export Bill and Income Reminders to a CSV file.

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