Is anyone else experiencing problems with the biller interface?

John53
John53 Member ✭✭
in Paying Bills, Online Billers & Reminders (Windows)

My bills were not being updated so I deleted and re-added each biller. The add appeared to be working properly as it returned the corrected date due, minimum payment and statement balance. However, after I clicked on "Continue", Quicken interpreted the minimum payment as a credit balance. Quicken ignored the due date and indicated "Awaiting next bill"? The problem appears to by universal across billers. I have Cap One, Chase and Citi, they are all wrong.

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Answers

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    Unfortunately, the Online Billers is still having several problems mainly the ones you are seeing. This was due to the switch over to new provider.

    Hopefully, they will fix this soon as I agree it is a real pain and a major bug that has been reported a LOT.

    If desired, you can add to the many reports by clicking Help/Report a Problem

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