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ONGOING 12/16/25 Windows US & Canada - Active subscribers being prompted for activation codes

Quicken Alyssa

We are receiving reports of customers who are being prompted to enter an activation code in Quicken Classic for Windows, U.S. and Canada, after signing in with Quicken IDs that already have subscriptions.

Our teams are aware of and investigating the issue. There is currently no ETA as to when this issue will be resolved.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

[Ticket#12081608/CTP-15427]

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Windows

QWIN - Canada

Ongoing Alert

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Quicken Alyssa

UPDATE 12/9/25

We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

We apologize for the inconvenience and appreciate your patience.

Thank you!

Quicken Alyssa

ONGOING 12/16/25

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

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