Account name changed to N/A and won't accept renaming

RobbieW
RobbieW Quicken Windows Other Member
in Paying Bills, Online Billers & Reminders (Windows)

I added a checking account with the correct account name and it was seemingly deleted, and replaced with N/A. I try to rename it in the edit account window, but get an error that that account name is already in use (by this account, duh). Other than deleting the account and recreating, which I'm not averse to, since it is a new account and there aren't many entries, what can I do. And why is this happening?

BTW this is coincident with another problem I'm having with entries in checking accounts seemingly disappearing, but seemingly still there since the entry lines are there.

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Sounds like a File Validation, both Validate and Supervalidate, might be in order to repair this damage.

    If that doesn't work, restore your Quicken data file from a backup taken before this issue first occurred.

    Validate and Supervalidate instructions
    Validate: 
    • Click File
    • Select Validate and Repair File...
    • Select Validate File
    • If the data file contains investment accounts also select "Rebuild investing lots".
    • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    • Click OK
    • Review the Data Log. Anything interesting in there, worthwhile posting here?
    • Close Quicken, leave it closed for about 30 secs
    • Reopen Quicken and see if the issue persists.

    Super Validate:
    • Click File
    • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    • Select Supervalidate File
    • Click OK
    • Review the Data Log. Anything interesting in there, worthwhile posting here?
    • Close Quicken, leave it closed for about 30 secs
    • Reopen Quicken and see if the issue persists.

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