all my saved reports are gone. Please help

Steve Feder
Steve Feder Member
edited January 4 in Errors and Troubleshooting (Windows)

All my saved reports have disappeared. Please help.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Steve Feder,

    Thank you for reporting the issue you are having.

    I have some follow-up questions for you.

    • Have you tried restoring a backup?
      • If this just happened, this is most likely your best option.
    • Did anything happen that could have caused this?
      • Windows update, Quicken update, etc.
    • How are you opening your file?
      • Are you opening it with the application icon? It's a red square.
      • Or are you opening it using a file? The icon looks like a sheet of paper with the corner folded.
    • Where is your data file located?
    • Is your file being synced by any third-party services like OneDrive, Norton, or Dropbox?

    Looking forward to your response.

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Steve Feder,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello again,

    Checking in once more before this thread is closed.

    Let us know if you still need assistance.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

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