all my saved reports are gone. Please help

Steve Feder
Steve Feder Member
edited January 4 in Errors and Troubleshooting (Windows)

All my saved reports have disappeared. Please help.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Steve Feder,

    Thank you for reporting the issue you are having.

    I have some follow-up questions for you.

    • Have you tried restoring a backup?
      • If this just happened, this is most likely your best option.
    • Did anything happen that could have caused this?
      • Windows update, Quicken update, etc.
    • How are you opening your file?
      • Are you opening it with the application icon? It's a red square.
      • Or are you opening it using a file? The icon looks like a sheet of paper with the corner folded.
    • Where is your data file located?
    • Is your file being synced by any third-party services like OneDrive, Norton, or Dropbox?

    Looking forward to your response.

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Steve Feder,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

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