Transaction updates cause duplicate transactions

Memays
Memays Quicken Windows Subscription Member
edited January 7 in Download, Add/Update Accounts (Windows)

When I open Quicken and make an update to any existing transactions, it causes the next transaction to be replaced by a duplicate of the transaction just updated. After Quicken shutdown/Restart everything returns to normal.

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Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    It sounds like the data file is not updating correctly until you relaunch the software, and I'd suspect the data file integrity. First step I would try is validating the data file. I'd also log off of Quicken and log back on to make sure that the communication with the Quicken servers is good.

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