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Data File Opening Slowly

Gary R

The past few days, my data file has taken a minute or more to open. I validated the file, checked for errors, disk cleanup, and still no change.

I called Quicken, and they told me OneDrive is the issue. They had me turn off OneDrive, and now the data file opens immediately.

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Comments

Quicken Alyssa

Hello @Gary R,

Thank you for sharing your experience with us.

It is true, syncing your active data file to a cloud service like OneDrive can cause the file to behave in strange ways, and can even cause it to become damaged. While it is ok to have your backup files synced, we do not recommend it with the active data file.

I'm happy to hear that our support team was able to help you identify this issue and get it resolved. I am sure others experiencing the same or a similar issue will find this information useful.

Thanks again!

Rocket J Squirrel

I don't use OneDrive or any sync on my data file. Yet I find that in R65.17, my data file opens much slower than before. I open to my checking account register, and the triple screen paint takes much longer before I can use QWin.

Gary R

The last week my data file is taking a minute to open again. Probably result of the latest update.

Gary R

Back to starring a blank white screen for a minute before anything happens

UKR

https://community.quicken.com/discussion/comment/20529413#Comment_20529413

Has OneDrive turned itself on again?
What is the exact path name to your Quicken data file, e.g., is it C:\Users\username\Documents\Quicken\QDATA.QDF or is it C:\Users\username\OneDrive\Documents\Quicken\QDATA.QDF?

Quicken Alyssa

@Gary R,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!