Unable to sign into Quicken.com on SAFARI with new Mac

terryneal2012

I just purchased a new Mac and migrated my Windows settings to it. I am trying to sign into Quicken.com on SAFARI on the new Mac. The Sign in pop up window comes up, but when I try to point to put the cursor in the "Enter Username" field, Safari locks up and doesn't let me type anything. So, I force quit. This has happened repeatedly.

Quicken Alyssa

Hello @terryneal2012,

Thank you for reporting the issues you are seeing.

• Is this only happening with Quicken.com?
• Is Safari freezing up if you try logging in to anything else?
• Are you able to try signing in from a different web browser?
  • I think that would be the first thing to try.
  • You can also check to see if Safari is up-to-date/doesn't have any pending updates.

Let me know if any of these suggestions help.

Looking forward to your response!

Quicken Alyssa

@terryneal2012,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Hello,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!