Unable to sign into Quicken.com on SAFARI with new Mac

terryneal2012
terryneal2012 Quicken Windows Subscription Member
edited December 11 in Signing In, Passwords, and Activation (Mac)

I just purchased a new Mac and migrated my Windows settings to it. I am trying to sign into Quicken.com on SAFARI on the new Mac. The Sign in pop up window comes up, but when I try to point to put the cursor in the "Enter Username" field, Safari locks up and doesn't let me type anything. So, I force quit. This has happened repeatedly.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited December 11

    Hello @terryneal2012,

    Thank you for reporting the issues you are seeing.

    • Is this only happening with Quicken.com?
    • Is Safari freezing up if you try logging in to anything else?
    • Are you able to try signing in from a different web browser?
      • I think that would be the first thing to try.
      • You can also check to see if Safari is up-to-date/doesn't have any pending updates.

    Let me know if any of these suggestions help.

    Looking forward to your response!

    Quicken Alyssa

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