bank pending transactions

Question

I am running Quicken on a Mac. When I do a one-step update, the pending transactions from the bank are included in my daily total, and that makes my online balance off. I do not want to clear the pending amount until it actually shows up as a transaction.  This is a new issue, as I have never had this happen before. It started around the beginning of December. If I do a download from the bank, this does not happen. Does anyone else have this issue? Any suggestions on what to do about it?

John_in_NC · Answer

If any of you are have problem where the balance presented from your bank is including the pending transactions, then you need to navigate (via menubar) to Help:Report A Problem and submit your file/logs so that they can push this upstream to their data providers.

You cannot change anything to fix other than this.

littlefawks · Answer

Same here, so do you think it is a Mac issue or Quicken?

LarryR · Answer

Also having this problem with USAA Checking.  One step update generates a reconcile issue with no pending transactions downloaded, but apparently it's picking up the balance inclusive of pending transactions.  If I enter the pending transactions manually and clear them, it balances.  Didn't used to have to do this prior to December.