Southern California Gas Company

Question

Has anyone successfully added Southern California Gas Company for bill pay? I add all my info, which I'm certain is correct, then it comes back with "Attention Required… details you provided may not be correct… this account is already enrolled in paperless billing…"

Eddie Paz · Answer

https://community.quicken.com/discussion/comment/20529985#Comment_20529985

I'm really considering asking for a refund. I have not been able to pay ANY of my ~10 bills with Quick Pay. Either "Something went wrong. Please try again" or "Awaiting next bill…" or just Failed.

For kicks, I requested to pay Gas bill with Check Pay. It went through after I put all the info. It showed on the register for a while, and I even see BofA showing the payment as processing. But today it said there was a discrepancy between Quicken and the "server" and the bill payment no longer shows. I wonder if the bill will actually get paid.

Really horrible tool.

cyberphile · Answer

@Eddie Paz You might consider asking for a refund of the upgrade from Quicken given that the feature does not work reliably.  Perhaps if enough people do that it will light a fire under Quicken spend more effort on fixing significant problems.

Eddie Paz · Answer

https://community.quicken.com/discussion/comment/20529887#Comment_20529887

Annoying! One of the reasons I upgraded to Premier this December was for bill pay. Most of the online bills I've added either say "Awaiting next bill" or "failed". Based on what I've read here, looks like the new Bill service Quicken uses sucks!