I cannot login Quicken and met oops

ning
ning Quicken Windows Subscription Member
edited January 5 in Errors and Troubleshooting (Windows)

When I log in to my Quicken account, I met below error, my password is correct. My version is the latest version, and my internet does not seem slow. I waited 24 hours, but this issue still exists. Why? How to resolve it?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @ning,

    Thank you for sharing your experience. I am happy to help!

    After reviewing your login attempts internally, it appears that you are having trouble with the multi-factor authentication code that is being sent to you from Quicken. On our side, it shows failed MFA attempts.

    To resolve this, I suggest deleting all of the codes you have received thus far. Once they are deleted, try signing in again, enter the new code you receive, and see if you can now log in without issue.

    Let me know how it goes!

    Quicken Alyssa

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  • ning
    ning Quicken Windows Subscription Member
    edited January 5

    Thanks for your quick reply, Thank you in advance.

  • ning
    ning Quicken Windows Subscription Member
    edited January 5

    I tried again today and met the same issues, how to solve it ?

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