How to inform Quicken team about incorrect institution web address

Vivasa
Vivasa Quicken Windows Subscription Member
edited January 8 in Download, Add/Update Accounts (Windows)

I have an account with State Bank of India, and for the last 6 months quicken has old website configured in their software. This is not allowing me to sync the account to my Windows desktop Quicken. What is the process to update the website to the correct one? Instead of "www.onlinesbi.com" it should be "https://onlinesbi.sbi.bank.in"

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Vivasa,

    Thank you for posing this question!

    In order for the URL to be updated, the financial institution will need to contact our aggregator and request this change.

    Please contact your financial institution to tell them about the URL being incorrect and ask them to reach out to have it corrected/updated.

    Let us know how it goes!

    Quicken Alyssa

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