Changing category or adding memo information and then entering results in either a duplicate of the transaction, overwriting the next transaction, or advancing to the next transaction date field, which is deleted and cannot be restored. This happens only with Citi downloads and only on newly downloaded transactions. Using Quicken Classic Home & Business R65.29, Version 27.1.65.29, Windows 11 Version 24HD on a PC. The only solution thus far is to close Quicken and then reopen, which results in accepting the transaction edits and restores the next transaction to the correct information. This band aid only works one transaction at a time, for example if there are 5 transactions that require editing Quicken has to be closed and then reopened 5 times.
The following fixes have been unsuccessful: deactivating the Citi account and then activating through direct connection, reloading the file, validating the file, backing up the file after each transaction edit, loading a backup file, uninstalling Quicken entirely, and reinstalling. Worked with Quicken support, including direct PC access, but no solution.
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