Venmo connection error FDP-102 -- Again

dhovland · January 21

Venmo downloads no longer work (again). I've disconnected, reconnected, waited (and waited)…still doesn't work. What is going on?

Quicken Alyssa · January 22

Hello @dhovland,

Thank you for sharing your experience and reporting the issues you are running into.

FDP-102 with Venmo is currently a Known Issue. We do not have an ETA on resolution.

Please check out the linked alert and bookmark it to be notified of updates/changes as they occur.

Thank you!

msoultan · January 22

https://community.quicken.com/discussion/comment/20533789#Comment_20533789

Can you give us ANY information at all? Is this Quicken's fault, Venmo's fault, is anyone actually investigating the issue. Just saying that there is no ETA on resolution also sounds like nobody has investigated the issue and/or even knows what's causing the issue. It would be nice to hear a little bit more than what sounds like "we have no idea what's wrong, and maybe we'll fix the issue eventually".

ep1 · January 23

https://community.quicken.com/discussion/comment/20533937#Comment_20533937

Seconded. Everyday I download my accounts and everyday I get this same error message from Venmo and everyday I get an email from venmo that "sign-in attempt from a new device" was attempted. I'm using the same computer that I always used to download my Venmo into quicken. And yes I submitted the bug to quicken already a while ago. Meanwhile there have been no updates on this for weeks.

Greg Brown · January 23

I also submitted a bug report to support this morning for this issue

johnhdenton · January 25

We use Venmo a lot both for business and personal transactions. Quicken's inability to download Venmo transactions is leading me to consider moving to another personal finance application,

This has been going on for a long time — months at least — and all we get is that there is no ETA to solving this issue, Totally unacceptable given the money we pay to Quicken to use the service.

msoultan · January 26

Quicken, what's going on here?! How long are you going to let this go on? Is this a Quicken problem, a Venmo problem, or do you have no idea?? At least give us some insight into the issue so we're not left wondering if this will ever get fixed.

ymagoshi · January 28

The last time I was able to connect to Venmo was the end of November 2025. This issue has existed for almost 2 months, but the Quicken team can't resolve it yet. Very frustrating.

Mike Brugler · January 28

Venmo downloads worked one day, then didn't work the next day. How can it take 3 weeks, and counting, to figure out what changed from one day to the next?

Quicken Alyssa · January 28

Hello All,

Thank you for adding to this discussion.

This is still a Known Issue, and our teams continue to work toward a resolution.

Please continue to refer to the alert. Make sure you bookmark it to stay updated on progress/changes as they occur.

Thank you!

msoultan · January 29

[Removed-Rant/Speculation]

Greg Brown · February 3

Still…

dhovland · February 9

Venmo connection error FDP-102 -- Again.

Still happening, 09Feb2026.

Updates?

Quicken Alyssa · February 12

Hello All,

Thank you for adding to this discussion and keeping this thread active.

This issue was marked resolved as of yesterday. If you are still experiencing it, please contact Quicken Support directly for further assistance.

Thank you!

msoultan · February 12

Hi,

Any comment as to what was the cause of the issue and how it will be avoided in the future?

Thanks,

Mike

Quicken Alyssa · February 12

Hello @msoultan,

Thank you for posing this question!

This error is caused by maintenance on the bank's servers that Quicken uses to download transactions. We were not given any insight as to how these can be prevented in the future. I think it's largely out of our hands, but we do our best to avoid issues where we can and to alert customers as soon as possible when issues arise and become widespread.

Thanks again!

msoultan · February 12

So out of curiosity, did you know that this was the issue when it was happening? It would have been really nice because I'm sure a bunch of us would have complained to Venmo as their actions were affecting our ability to use their services (via Quicken) effectively.

Quicken Alyssa · February 18

@msoultan,

Thank you for posing this question.

Yes, we were aware of the issue as it aligns with the behavior outlined in the relevant Support Article.

However, when issues become more widespread or impact multiple users, we escalate them internally for further investigation. Once confirmed, we create an Alert so customers can follow along for updates as they become available.

We understand the desire to contact the financial institution directly, and customers are always welcome to do so.

Thanks again!

msoultan · February 18

Thanks for the explanation. I think the confusion comes from how this was communicated during the outage.

Because the messaging was simply “Known Issue, no ETA,” the reasonable assumption for many of us was that the problem was on Quicken’s side or that the cause was unknown. If it was already believed to be related to the financial institution and outside Quicken’s control, why wasn’t that communicated at the time?

Even stating that the issue appeared to be external would have helped set expectations and would have prevented users from assuming Quicken itself was the source of the problem.

Venmo connection error FDP-102 -- Again

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