Care Code: invalid_grant

iangoh99

I've been trying to connect to Bank of America - Quicken for the past two days.

The authorization works, but then it ends with

Please try again later.

Care Code: invalid_grant

Details:

Re-authorization required by user for partnerUid: bofa_dda and intuitProperty: quicken

I've sent reports in, but I haven't seen it on the known issues.

Ian

Quicken Alyssa

Hello @iangoh99,

Thank you for reporting the issues you are seeing.

Sometimes the reauthorization process needs Quicken's access to your accounts to be completely revoked and reestablished. Please follow the steps below to go through the entire process.

1. Save a Backup. Steps can be found in this article if needed.

2. Disconnect ALL Bank of America accounts in Quicken. Here are the steps on how to do that.

3. Revoke Quickens Third-Party Access from the Bank of America website.

4. Add accounts back into Quicken.

To Reactivate Account(s)

1. Select the account to open its register.
2. Click the Settings gear in the lower right corner of the register.
3. Go to the Downloads tab.
4. Click the Connect Account... button.
5. Select the financial institution or type in the name to search for it.
6. Click Continue and complete the flow.
7. Choose LINK on the screen displayed after Quicken finds the available accounts at the financial institution for your login credentials, and carefully link to your existing Quicken account(s).
8. Click Continue.

Once back in Quicken, you will want to make sure you choose the "LINK to existing" option for all accounts that are already in Quicken.

Let us know if this resolves the issue you are having.