Quicken crashes after I try to access a saved report

gskaff
gskaff Quicken Windows Subscription Member

I am using Quicken Deluxe Windows V R65.29, Build 27.1.65.29
When i try to access a saved report, Quicken crashes and quits. Has anyone ran into this?

I sent the error report via the system but have not heard anything back. I desperately need this to work so I can get reports for filing my taxes.

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Best Answer

  • gskaff
    gskaff Quicken Windows Subscription Member
    edited 8:54AM Answer ✓

    Wow. Quicken AI agent solve dit.

    If the crashes continue, we should copy and validate your file to check for data issues:

    1. Go to File > Copy or Backup File
    2. Select Create a copy or template and click Next
    3. Click Save Copy (don't change anything)
    4. Choose Open New Copy
    5. Go to File > Validate & Repair File, check Validate file, click OK

    Try accessing your reports in the validated copy.

    It works now.

Answers

  • gskaff
    gskaff Quicken Windows Subscription Member
    edited 8:54AM Answer ✓

    Wow. Quicken AI agent solve dit.

    If the crashes continue, we should copy and validate your file to check for data issues:

    1. Go to File > Copy or Backup File
    2. Select Create a copy or template and click Next
    3. Click Save Copy (don't change anything)
    4. Choose Open New Copy
    5. Go to File > Validate & Repair File, check Validate file, click OK

    Try accessing your reports in the validated copy.

    It works now.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @gskaff,

    Thank you for sharing your experience and then coming back to let us know how you resolved the issue.

    Other users seeing the same or similar issues may find this information useful.

    If you need more help, don't hesitate to reach back out!

    Thanks again!

    Quicken Alyssa

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