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Quicken Classic Deluxe on Windows 11 crashes after every transaction download

KevinWA

For the past few months Quicken crashes after every transaction download from bank or credit card company. I have to restart Quicken which is very annoying, thankfully all data is present. It is crazy that the software crashes all the time. This needs to be a priority patch. I'm running Quicken Classic Deluxe on Windows 11, R65.29, Build 27.1.65.29.

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Comments

Quicken Alyssa

Hello @KevinWA,

Thank you for sharing what you are experiencing with us.

I have some follow-up questions for you.

Is the one step update crashing on one specific financial institution?
Were there any significant changes to your system before this issue began?
- Windows updates, Quicken updates, etc.
Are you running a VPN, Firewall, or Antivirus?
- If so, try temporarily disabling it.
Where is your data file located?
- You can see this from the File menu. Go to File, and the first file listed near the bottom of the menu is the file you are currently in. The file pathway will be listed there, and that's what we are looking for.
Is your file being backed up/synced with any third-party services like OneDrive, Dropbox, or Google Drive?

Looking forward to your response!

Quicken Alyssa

@KevinWA,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!