Incorrect currency symbol shown on main dashboard

dnunn53
dnunn53 Quicken Windows Subscription Member ✭✭
edited February 25 in Reports (Windows)

My home currency is set to "UK Pound Sterling" but on the main dashboard it shows all of the UK Pound Sterling amounts with the USD symbol ($). Any ideas on how to correct?

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Answers

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @dnunn53,

    Thank you for bringing this to our attention. I’m happy to help look into this further.

    I have a few questions to better understand what’s happening:

    • You mentioned that the amounts are displayed with the $ symbol on the main dashboard. Is this occurring on a specific card (for example, Recent Transactions or Top Spending Categories), or across all dashboard cards?
    • Have you ever seen the correct currency symbol (e.g., £) displayed on the dashboard for these accounts?
    • Is Quicken only changing the symbol to $, or is it also converting the amount itself to a USD equivalent based on an exchange rate?
    • Where is your Quicken data file located? To check, please open Quicken and go to File. At the bottom of the menu under Recent Files, the file with the check mark next to it is the one currently open. Please let me know the full file path shown there.

    Your answers will be very helpful. I'll look forward to your response!

    Quicken Laura

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