Error Adding Accounts from SchoolsFirst FCU - Error: FDP-106

Scott BJ

I followed the instructions outlined here:

https://www.quicken.com/support/error-106-324-168-or-999-when-downloading-quicken-mac/

After disconnecting the accounts, I closed Quicken before opening and trying to reconnect the accounts. I used the + icon to add new accounts, knowing that later it would allow me to link the accounts, but it wouldn't get that far. The error pops up immediately after the MFA.

[Edited]

Quicken Laura

Hi @Scott BJ,

Thank you for sharing this information with us. I appreciate you outlining the steps you’ve taken so far.

I have a few questions to help us move forward with the appropriate troubleshooting:

1. What is the URL of the bank's website where you log in? 
2. When did you first notice the issue?
3. Have there been any recent changes to the bank's website? 
4. Have you replaced or switched to a new account? If so, how long ago?

Your answers would be very helpful. I'll look forward to your response!

Scott BJ

Hi Laura,

The URL is https://www.schoolsfirstfcu.org

My initial issue not related to SchoolsFirst began 2 days ago with a problem of Fidelity accounts not downloading or recognizing securities. You can follow those interactions here:

https://community.quicken.com/discussion/7971445/fidelity-securities-missing-from-downloads

The Fidelity issue was resolved today. But, when I went to test Quicken after that resolution, that is when I noticed that my Banking was no longer working.

No changes to the banking website and I'm able to log into it just fine. No changes to account information or any other changes. I've had those accounts for decades.

I'm convinced that my issues with SchoolsFirst is entirely related to whatever was happening with the resolution of the Fidelity Issue. I'll post any updates if it suddenly begins working and watch for any further questions that I can answer.

Thank you for your efforts!

Scott

Quicken Laura

Hi @Scott BJ,

Thank you for following up, answering the questions, and submitting log files. I was able to review the related discussion regarding Fidelity, and I’m glad to hear that issue has been resolved.

I also confirmed the error code you’re encountering. This situation will need to be escalated for further review. I recommend contacting Quicken Support directly so they can walk you through troubleshooting steps in real time and escalate the case as needed. You can find the Quicken Support phone number here. Phone support is available Monday through Friday, from 5:00 am PT to 5:00 pm PT.

I apologize that I’m not able to assist further here, but the Support team will be able to take the next steps for you.

If you have any additional questions, please don’t hesitate to let me know!

cionb3

Wanted to add that I also started having the same connection issue with SFFCU as of Tuesday (2/24/2026). I typically download all my account info once a day and yesterday was the first day. I also have 3 Fidelity accounts connected but as far as I can tell I have not had any problem with those accounts.

As soon as the SFFCU connection issue happened I submitted a set of logs to Quicken support.

Yesterday I tried to use the "Fix" path that the error message offers. This appears to try doing an account reset, which didn't work. I then tried to reconnect my SFFCU accounts manually, and the first step is to enter my SFFCU account password. I do that but I never receive the MFA text in return. Nothing progresses after that.

Perhaps coincidentally, SFFCU sent an email yesterday announcing "New Online Banking Enhancements" would be coming soon.

[Edit] I just noticed my tag say "Quicken Windows Subscription". This is not correct. I now use Quicken Mac exclusively. Profile has been corrected.

Scott BJ

@cionb3 Thanks for your addition! I saw the same email but thought it was too much of a coincidence to not be related to my Fidelity issue, but maybe changes at SFFCU are the culprit. In any event, I just finished a 40 minute call with Quicken support and it has been handed off to a development team. I'm just waiting on further instructions. I'll let you know if there are any changes.