New JP Morgan Investment accounts are not being added

LJDM

I have it set up that new accounts will automatically be added to Quicken. This is not working. Even when I try to manually add the new accounts, Quicken isn't picking them up. Now what?

[Edited-Readability]

Quicken Alyssa

Hello @LJDM,

Thank you for reporting the issues you are running into.

I have some follow-up questions for you:

• What happens when you try adding these accounts?
• Did you set these up to be automatically added from the bank's website?
  • If so, please reach out to the bank for assistance with this.
  • If not, please explain how this was set up this way.
• Are you the primary account holder on these accounts?
• Are you getting any errors when you try adding these?

Looking forward to your response!