How do I delete additional "my cloud account" on Classic for MAC?

TheNgbaka
TheNgbaka Quicken Mac Subscription Member

When I login through the web in the lower left hand corner with my initial; if I click on it, it says there are two cloud accounts associated with me "FY2026" and "John's Quicken Data" (see screenshot). I am using FY2026 and cannot figure out how to delete the "John's QD" one. If I login via the app, I only see FY2026; if I login on the desktop app and navigate to Settings>Connected Services>See Cloud Accounts, I only see FY2026 (see screenshot). How do I get rid of the rogue JQD file shown in the online version?

Answers

  • Scott BJ
    Scott BJ Quicken Mac Subscription Member ✭✭

    @TheNgbaka Just a fellow user. The note about the Reset button in your screenshot implies to me that it will remove the extra account in the cloud and replace it with the one on your desktop. I haven't done that yet myself so maybe get a second opinion before trying.