Fidelity Stopped updating

ejvette1998
ejvette1998 Quicken Windows Subscription Member
edited March 8 in Download, Add/Update Accounts (Windows)

.My FIdelity accounts have stopped updating never had an issue before with fidelity and yes I have tried resetting the accounts a number of times and I still get the below message:

Needs Your Attention

Fidelity Investments
CC-601 | 499865847701164032 6 accounts ?
We cannot find an account with non-zero balance or with any transaction in the last 12 months. Please
check on your FI website and try again.

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @ejvette1998,

    Thank you for reporting the errors you are receiving when trying to update your Fidelity accounts.

    This is a Known Issue, and our teams are investigating. We do not currently have an ETA as to when it will be resolved. You can bookmark the linked alert to stay updated on any progress/changes as they occur.

    Hope this helps!

    Quicken Alyssa

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