Fidelity Brokerage Accounts Not Updating Since March 2- CC-601

cliffordsweet
cliffordsweet Quicken Windows Subscription Member ✭✭
edited March 8 in Download, Add/Update Accounts (Windows)

For decades, I have paid for and relied heavily upon Quicken to closely manage my now 15 Fidelity accounts. Since March 2, I have been unable to update transactions due to a CC-601 error. I have reported the issue to Quicken support; uninstalled and reinstalled the software; validated the data; deactivated Fidelity accounts and then reactivated them. Nothing works. Fortunately, I have regular backups going as far back as February 2 which predate the latest software update.

Now what?

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @cliffordsweet,

    Thank you for reporting the errors you are receiving when trying to update your Fidelity accounts.

    This is a Known Issue, and our teams are investigating. We do not currently have an ETA as to when it will be resolved. You can bookmark the linked alert to stay updated on any progress/changes as they occur.

    Hope this helps!

    Quicken Alyssa

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  • cliffordsweet
    cliffordsweet Quicken Windows Subscription Member ✭✭

    Everything is now working. All Fidelity accounts connected, downloaded, updated and reconciled as of March 10.

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