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Fidelity Brokerage Accounts Not Updating Since March 2- CC-601

cliffordsweet

For decades, I have paid for and relied heavily upon Quicken to closely manage my now 15 Fidelity accounts. Since March 2, I have been unable to update transactions due to a CC-601 error. I have reported the issue to Quicken support; uninstalled and reinstalled the software; validated the data; deactivated Fidelity accounts and then reactivated them. Nothing works. Fortunately, I have regular backups going as far back as February 2 which predate the latest software update.

Now what?

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Quicken Alyssa

Hello @cliffordsweet,

Thank you for reporting the errors you are receiving when trying to update your Fidelity accounts.

This is a Known Issue, and our teams are investigating. We do not currently have an ETA as to when it will be resolved. You can bookmark the linked alert to stay updated on any progress/changes as they occur.

Hope this helps!

cliffordsweet

Everything is now working. All Fidelity accounts connected, downloaded, updated and reconciled as of March 10.

Quicken Alyssa

@cliffordsweet,

Thank you for following up and providing this update.

I am happy to hear that everything is working well for you. If you end up needing more help, let us know!

Thanks again!