Quicken Classic Deluxe on Windows 11 - File Validation creates bogus account(s)

JimC52
JimC52 Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

Problem: Validate & Repair → Validate File causes a bogus Bank account to be created and listed in the Account List. Following is the validation log (I highlighted the bogus account):

=========File: "C:\Users\j2car\Quicken Files\Qdata"

QDF:
Damaged data record.
Validating your data.
Quicken repaired damaged transaction index. No action required.
Quicken repaired some transaction information. No action required.
"ACCT_76657402" 147/34/1947 "Opening Balance"

Summary:
Quicken repaired 1 accounts. No action required.

QEL:
No read errors.

QEL:
All internal consistency checks passed.

[Mon Mar 09 18:42:43 2026]
Corrected scheduled transaction: Amazon Prime Membership
Corrected scheduled transaction: Consumer Cellular
Corrected scheduled transaction: PrudentPet
3 scheduled transactions corrected
Maximum security reference: 148, number of securities: 148.
All security references are within the normal range.

Validation has completed.

======

Notice the date? The opening balance on this file is zero dollars and the register for it has only one entry - using the date and filename shown.

Suspecting a problem with the quicken cloud, I have turned off syncing. I had previously deleted, rebooted, reinstalled and logged into the app on my phone; with no positive changes. I don't think this is a quicken cloud issue.

My Qdata file is stored locally on my laptop so external cloud sync is not the problem.

I must manually select and delete this bogus account from the Account List, which seems to work - until the next File Validation. This problem is reproducible at will.

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    There was a time several years ago when a bug in Quicken caused temporary accounts, created during One Step Update, to be left behind in the Category List. Validate made this left-over category entry deletable.

    Does this account appear in the Tools / Account List or does it only appear in Tools / Category List?

    After Validate has run, it should be possible to delete a left-over Category List entry and make it go away for good.

    You do want to ensure that Sync is OFF if you are not using the Quicken mobile app on a daily basis. Otherwise it's quite possible that a bug in Sync may make deleted accounts, categories and a few other items come back after Sync. Only a complete Refresh Sync might help here, to replace the Sync file on the server and your mobile app.

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