Chase & Citibank Transactions Stopped Downloading With No Error

System
System Member admin
in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Ally accounts no longer posting activity since 1/1/26.

Comments

  • dmrmwebber
    dmrmwebber Member

    I have 2 credit card account that stopped downloading. One with Chase the other with CitiBank. Quicken never told me the download had stopped or failed. Why does it stop and why no error? Support walked me through deleting and recreating the connection to Chase and the missing transactions were found but it added "Adjusting Transaction" "Adjustment to offset newly-downloaded items before this date" "247.91" and my ending balance is $247.91 off. Citibank was fixed with a reset of the account and the lost transactions were found. WHY?????

    I am using Quicken Deluxe for Windows 11 on my pc.

Categories