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No Transactions Downloading

System

This discussion was created from comments split from:

One Step Update Doesn't Finish.

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download transactions

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denbru

I have not been able to get the downloads from my bank to show up on my computer for a couple weeks

Quicken Alyssa

Hello @denbru,

Thank you for reporting the issue you are having.

After reviewing your connections internally, it appears you are having trouble connecting to Park View Federal Credit Union. Is this the bank connection you are needing help with? If so, it looks like you are trying to connect to an old instance of this bank, and it needs to be updated.

To do this: (Click the blue links to review the full article and complete all the steps.)

Deactivate all Park View FCU accounts.
Reconnect the accounts.
1. Go to Tools>Add Account.
2. Select the bank for the deactivated account(s). If prompted, select the connection method.
3. Enter your credentials and click Connect.
4. When the list of located accounts appears, choose LINK next to each account you want to reactivate.
5. Click Next, then Done on the last prompt.

If this is not what you needed help with, please provide more information.

Let us know how it goes!

Quicken Alyssa

@denbru,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!