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Citibank Credit Card(s) - Missing 'Current Bill' information for connected billers [Edited]

KPaisley · 2026-03-16T08:58:41+00:00

Two-part question… * My two Citibank Credit cards (Mastercard and Costco Visa) download transactions properly; however, they both appear on the "Bills & Income" tab with the phrase "Awaiting Next Bill". I've disconnected and reconnected the accounts several times with no success. Quicken used to work, but does not now.…

KPaisley

Two-part question…

My two Citibank Credit cards (Mastercard and Costco Visa) download transactions properly; however, they both appear on the "Bills & Income" tab with the phrase "Awaiting Next Bill". I've disconnected and reconnected the accounts several times with no success. Quicken used to work, but does not now. Help!
I have to add a manual bill for Citibank right now. How do I change the icon from the generic logo back to the Citibank logo? Yes silly I agree, but I like to be able to visually recognize it quickly.

[Edited Readability]

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Known Issues

Windows

CTP

Bills & Income

Comments

Quicken Laura

Hi @KPaisley,

Thank you for reaching out and for sharing what you are seeing.

This is a known issue, and we are aware that some users may encounter “Awaiting next bill” appearing in the Current Bill column. Our teams are actively working toward a resolution. At this time, no action is required on your end. We appreciate your patience while we investigate and work on a fix.

For additional details and updates, please refer to the Community Alert linked below. You may also bookmark the alert to receive notifications as new information becomes available.

https://community.quicken.com/discussion/7971905/new-3-9-26-qwin-missing-039-current-bill-039-information-for-connected-billers

Thank you again for your patience, and please let us know if you have any additional questions.

2bmewtongi

Commenting to call attention to this issue. I've had troubles with Chase and AMEX in the past as well doing the same thing. AMEX seems to be resolved but I just gave up on Chase and added a manual reminder.

Quicken Laura

Hi @2bmewtongi,

Thank you for joining this thread. The issue remains ongoing, and our team continues to work toward a resolution.

We will update the Community Alert as soon as new information becomes available. You may want to bookmark it to stay informed of the latest updates.

Thank you!