What is the problem in solving the connection with Golden1 CU? How much longer? 😫Been waiting almost a month.
Thanks
Hi @Richard22,
I’m sorry to hear you’re still experiencing issues with Golden 1 Credit Union.
If you’re seeing the FDP-105 error, this is a known issue that is currently being worked on. I recommend referring to the Community Alert for the latest updates.
If you’re encountering the FDP-163 error, we recommend reaching out to Quicken Support for further assistance.
We appreciate your patience as we work to resolve this!
This is very frustrating. The community alert has not been updated in several weeks.
Hi @jlfisher,
I understand how frustrating this situation can be. At this time, the issue is still ongoing, and there are no new updates to share, which is why the alert hasn’t been updated yet.
As a temporary workaround, you may want to download a QFX file directly from your financial institution’s website and import the transactions into Quicken.
Please feel free to reach out if you have additional questions!
It is April 7th and no fix for Golden1. How many people are working on this issue? Has Golden1 had and ideas on how to resolve this problem? I have 3 accounts with them and this problem has not helped.
I understand how frustrating it can be when transactions aren’t downloading reliably.
The latest update indicates that the connection is temporarily unavailable due to scheduled maintenance. At this time, there isn’t an estimated timeframe for resolution. In the meantime, I recommend periodically attempting to reconnect your accounts. You may also consider reaching out to your financial institution’s support team for any additional details regarding the maintenance.
You can also keep an eye on the Community alert for any updates as they become available.
I apologize for any inconvenience this may cause.
Still receiving the FDP-105 error here as well…
Hi @NeuroDoc,
I’m sorry to hear that the issue is still persisting.
At this time, there are no new updates from our end. As previously mentioned, it may also be helpful to contact your financial institution’s support team, as they may be able to provide additional details regarding any ongoing maintenance or account-related issues.
Still no update or resolution, and this issue has persisted more than 3 months now.
Quicken Laura, instead of suggesting that your customers contact Golden1 for an update, how about you all do that? And then let us know what's going on?
Thank you.
Hi all,
The issue remains ongoing, and our team is actively working with the Golden 1 Credit Union Internet Banking team to investigate and resolve it.
In the meantime, the current recommendation is to periodically try reconnecting your accounts, as updates may become available on the financial institution’s side.
We also have a Community Alert in place for this issue. You can bookmark it to stay up to date. Any new information or progress updates will be posted there as soon as they are available.
