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Bill reminder now appears 27 times for the same date

Kerry

My mortgage bill reminder now appears 27 times for the same date. I have "ignored" the reminder, changed the due date back to the correct date, then it appears on the Home Calendar page 27 times for the new corrected date. This makes estimating my account balance worthless. This is not a new reminder. It seems to be a result of trying to link the reminder to an online biller, I have since deleted that online biller but the problem still exists.

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Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

@Kerry,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

@Kerry,

Thank you for sharing that piece of information!

Were you able to delete and re-add the reminder? If so, did the issue return after you had done that?

Let us know!

Kerry

there were no errors or damaged reminders

Quicken Alyssa

@Kerry,

Thank you for following up.

Since you have not yet tried deleting and re-adding the reminder, can I have you try those steps before we try anything else?

You can find the instructions here:

https://community.quicken.com/discussion/comment/20544704#Comment_20544704

You said you had already done the validation. When it finished, did it mention damaged reminders at all?

Looking forward to your response!

Kerry

I have tried everything except deleting the reminder. Nothing has changed including any online services (Quicken Web and Mobile) which I abandoned years ago as they were corrupting my PC files.

Quicken Alyssa

Hello @Kerry,

Thank you for reporting the issues you are experiencing with reminders.

I have some follow-up questions for you.

How long has this issue been happening?
Were you using Quicken Mobile & Web recently?
- Or have you recently disabled Quicken Cloud services?
Have you tried deleting the reminder and re-adding it?
- If not, this would be a good troubleshooting step to try.

We can also try validating your file. Doing this can help clear up strange behaviors like this.

To do this:

Save a backup.
Go to File.
Select Validate and Repair file…
Check the first box for Validate file.
Click Ok.

Once the validation has completed, it will produce a report of anything it has found/corrected.

Let us know how it goes!