Future paycheck amounts incorrect

Jeff Mich

I have entered my paycheck in the Bills & Income for reminders of when I should be paid. The main part of my check goes into my savings, with a specified amount going into my checking. When I open Quicken, the amount set for my savings shows correctly.

The amount going to my checking is never correct, though it is a fixed number in the reminder. Sometimes it is my Federal tax amount, or my life insurance deduction, or my FSA amount.

The current workaround is to click on the transaction and select "Edit this instance and all future instances," then click OK to close. Then the amount for the next check and future checks show up correctly in the register until I close and open Quicken again.

I have re-entered the transaction, restored from backup (thanks Fidelity update), and run the validate and repair file option with no errors to no avail.

Thoughts on what is causing this?

Quicken for windows, R66.28 Build 27.1.66.28 Windows 11

Quicken Laura

Hi @Jeff Mich,

Thank you for taking the time to share what you’re experiencing and for outlining the steps you’ve already tried; that’s very helpful.

I have a few additional questions to better understand what may be happening with your paycheck reminders:

1. When did you first notice the issue?
2. Where is your Quicken data file located?
   • To check, open Quicken and go to File
   • At the bottom of the menu under Recent Files, the file with the check mark is the one currently open
   • Please provide the full file path shown there
3. Is your file being backed up or synced by any third-party services such as Carbonite, OneDrive, or Backblaze?
4. Have you created a new test data file to see whether the same behavior occurs?

If you haven’t created a test file yet, here’s how to do it (this will not affect your main working file):

NEW FILE

1. Choose File menu > New Quicken File.
2. Select New Quicken File.
3. Click OK.
4. In the File name field, enter the name of the new file, then click Save (Don't use any of these characters: * ? < > | " : \ / (asterisk, question mark, left and right angle bracket, pipe, straight quotation marks, colon, BACKSLASH, FORWARD SLASH). Also, don't add the .qdf extension (Quicken does that for you).
5. Sign in with your Quicken ID. If you are prompted to create a Quicken ID but already have one, click Sign In under the Create Account prompt. 
6. Select if you want to use Mobile.
7. Click Add Account to start adding accounts to the new file (add an offline account for test purposes, please).

Once I have this information, I’ll be able to guide you through the next steps.

I look forward to your response!