Deposits not shown in register

Question

All of a sudden, my register does not show deposits. I have changed nothing, and my register preferences still indicate to show deposits. What happened and how to fix it?  I tried using the chat, but it says to "reset."  That "reset" does not appear anywhere.

[Edited Readability]

Quicken Laura · Answer

Hi @CCOHughes,

I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.

Quicken Laura · Answer

Hi @CCOHughes,

Thank you for reaching out! It sounds like the chat support was referring to the Reset button in the filters menu at the top of the register.

Steps to review your account register:

* Click the Reset button at the top of the register to ensure no filters are applied.
* Confirm that the Sort Order is set to Date by clicking the top of the Date column.

It’s likely that your transactions are in the register; they may just be displayed in a different order than expected.

Please let me know if that works!