How to upload American Express activity

Question

I have not been able to get American Express activity downloads for several months. Has this been fixed yet?

Quicken Laura · Answer

Hello again,

I'm checking in once more before this thread gets closed.

If you need assistance, let us know.

Quicken Laura · Answer

Hi @george weers,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Quicken Laura · Answer

Hi @george weers,

Thank you for reaching out.

It appears that your accounts may no longer be connected. You can try reconnecting them by following these steps (make sure to save a backup first):

Reactivate your account:

* Go to Tools > Add Account
* Search for and select your financial institution
* If prompted, choose the appropriate connection method
* Follow the on-screen instructions
* When the list of found accounts appears, be sure to select Link to connect them to your existing accounts (and avoid creating duplicates)

If you encounter any error messages during this process, please let me know. I’d be happy to assist further.