Unable to sign in to Quicken Classic

Question

I’ve got Quicken running on three devices: an Apple Studio, an iPhone and a new iPad. The problem is, I’m having trouble logging into Quicken Classic on my iPad, and I’m getting a message saying ‘Invalid Quicken ID or password’. I know the ID and password are correct because I can log in to my other two devices with them. Any advice would be greatly appreciated!

Quicken Laura · Answer

Hi @Trev,

I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.

Quicken Laura · Answer

Hi @Trev,

Thank you for reaching out. Some security settings on your device may affect the Quicken sign-in process. I recommend temporarily disabling any firewall, VPN, or Private Relay settings on your new iPad, and then trying to sign in again.

If the issue persists, please contact Quicken Support directly for further assistance, as they can walk you through troubleshooting steps in real time or escalate the issue if needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

Please feel free to reach out if you have additional questions!