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Fidelity bond purchases download incorrectly

Murs01

Download to Quicken shows TOTAL transaction price as the purchase price

A separate transaction for interest paid is then also downloaded (so accrued interest is counted twice)

I have to manually update to the correct price and then delete the duplicate interest paid that I have created

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Quicken Alyssa

Hello @Murs01,

Thank you for sharing your experience.

If these transactions are being downloaded this way, we would need to review your log files to determine how they are being sent to Quicken.

Please contact Quicken Support directly so they can investigate this issue for you in real time. They have access to tools we do not have access to from the Community. If it is determined that the information is coming over incorrectly, they can help process an escalation if needed as well.

Thanks again!

Quicken Alyssa

@Murs01,

Just checking in, we haven't heard back from you in a while.

Were you able to get this issue reported to our support team? Do you still need help?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!