Barclays QFX Issues

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This discussion was created from comments split from: Missing Transactions with Barclays Bank Delaware, No errors (Edited).

Comments

  • RT81
    RT81 Quicken Windows Subscription Member ✭✭
    edited April 15

    Same here. Until recently, I've been successful with downloading transactions (QFX file) from Barclays and automatically importing to that respective credit card register in Quicken. Now, when I open the QFX file, I receive an error:

    Quicken is unable to complete your request.[OL-221-A]

    [OL-221-B]

    I've called Barclays support, and they know nothing about it, nor can they offer any assistance. I can successfully download and import transactions via QFX file from all my other financial institutions, including other credit card companies. I think the only "solution" at this point is to drop Barclays, close that account, and use another credit card.

  • Dan Hubler
    Dan Hubler Member ✭✭✭
    edited April 15

    2 items:

    a) Barclays did some kind of upgrade to their customer website on April 06 (?).

    Since then, I have been unable to download transaction.

    b) Got this from Barclays………just today……..

    "

    Please be informed that we no longer use Quicken download format. We suggest to use the Adobe format to download your statement to view your transactions.

    "

  • RT81
    RT81 Quicken Windows Subscription Member ✭✭
    edited April 15

    I called Barclays customer support twice, and both times I was told they know nothing about the problem. If they no longer support downloading transactions in a QFX file, why is "Quicken 2010 and above," which is QFX, still one of the options on the Barclays website? Are they familiar with the concept of "change management"? Asking for a friend… ;-)

  • ggarwin
    ggarwin Quicken Windows Subscription Member
    edited April 15

    Using H&B version R66.28 here. QFX import worked with my previous download on March 17. With the latest download on April 13, I recieved OL-221A and OL-221-B errors when trying to import the file. Comparing older QFX files to the current one, I see that the <FID> and <INTU.BID> changed sometime between March 17 and April 13 from 4351 to 4348. I tried editing the QFX file to change the number back to 4351, but import still fails with the same errors.

  • Bobryen
    Bobryen Quicken Windows Subscription Member ✭✭
    edited April 15

    Last good download was April 3rd. Barclays transaction downloads fail with both Webconnect and QFX.

  • pneub33
    pneub33 Quicken Windows Subscription Member ✭✭
    edited April 15

    First time I have had this issue with Barclay's (JetBlue Card) in several years. From what it sounds like it was a matter of time. Started not working for me about 5 days ago. Tried everything from refreshing the account to manually downloading and importing the transactions. When I tried that I get OL-221-A as an error message.

  • RT81
    RT81 Quicken Windows Subscription Member ✭✭
    edited April 15

    If Barclays has decided to no longer support downloading to Quicken, I will close our accounts with them and switch to another credit card company. I'm sure they couldn't care less about that, and that's OK.

  • RT81
    RT81 Quicken Windows Subscription Member ✭✭
    edited April 15

    I just checked (5:10PM CDT on 4/14/2026), and Barclay still shows Quicken as an option for downloading transactions.

    Barclay shows Quicken as file download option.jpg
  • GSK54
    GSK54 Quicken Mac Subscription Member
    edited April 15

    I've been using web connect with Barclay for years. A few days ago I started getting this error when I click on the QFX file:

    "Download unavailable! Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued. [CC-885]

    is this going to be fixed?

  • timbog
    timbog Quicken Windows Subscription Member ✭✭
    edited April 15

    I finally got mine to load manually but it took quite the process. ChatGPT says it's a malformed .qfx file from Barclays Bank. The fix I used was go online, select the date range I needed in Quicken, download the file as Quicken 10 and above, select dates and download .qfx file. Open that qfx file in notepad and copy out the contents paste to ChatGTP and tell it to convert it to .csv file with a header in the following format - Date,Payee,FI Payee,Amount,Debit/Credit,Category,Account,Tag,Memo,Chknum after that go into Quicken - > File → File Import → Banking Transactions → from .CSV File - It will pop up a window browse to where you saved the CSV file to and direct it into your credit card account. Not an easy, straightforward method, but it worked for me, and I had a bunch of transactions more than I manually wanted to type in.

    [Edited-Readability]

  • tfunari
    tfunari Quicken Windows Subscription Member
    edited April 15

    I tried to download the missing transactions from Barclays to a QFX file. That doesn't work either! That's got to be important info on the issue. And very annoying. Manual entering is the only thing left and a major pain

  • LuisGW
    LuisGW Quicken Windows Subscription Member ✭✭

    I have the same issue with Barclays bank. QFX file download doesn't work when trying to import the file and automatic download doesn't work. No errors are generated it just doesn't download the transactions. I tried deactivating the account and reactivating many times. No luck.

  • RoniKelly
    RoniKelly Quicken Mac Subscription Member
    edited April 15

    Still having same issue. I can not believe you cannot at least fix the QFX import process to have something.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited April 15

    Hello All,

    Thank you all for posting the issues you are running into.

    We have attempted to separate Missing Transactions issues from QFX issues. This thread is for QFX Issues. You can see the discussion on Missing Transactions here, if needed.

    We have an Open Alert for this issue, and you can bookmark it to stay updated on progress/changes as they occur.

    This has been escalated internally. We do not have an ETA as to when this will be resolved. We apologize for the inconvenience and appreciate your patience as we work through this with Barclays.

    Thanks again!

    Quicken Alyssa

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  • mbrookins
    mbrookins Quicken Windows Subscription Member

    Spoke to Barclays about this issue and they stated it was due to a Quicken update in March (i.e. my Quicken software was not up to date). It is interesting that Quicken can read my balance due at Barclays but transactions do not come through. For the moment it looks like I will suspend the use of my Barclays GM card until this is resolved..

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @mbrookins,

    Thank you for reaching out to the bank and updating this discussion with your experience.

    Please continue to refer to the alert linked in my previous post to stay up to date on this situation.

    Thanks again!

    Quicken Alyssa

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  • RT81
    RT81 Quicken Windows Subscription Member ✭✭

    Just checked and still the same problem.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @RT81,

    Thank you for chiming in.

    Please refer to the alert linked in my response here:

    Thanks again!

    Quicken Alyssa

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