Can't get details on transactions from Discover card

bryantmst4
bryantmst4 Member
edited April 15 in Errors and Troubleshooting (Quicken on the Web)

Can't get details of transactions from Discover card

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bryantmst4,

    Thank you for reporting the issue you are having with Discover.

    After checking your connections internally, I don't see any error messages, which is good. Please provide more information:

    • How long has this issue been happening?
    • Are you receiving any error messages?
    • What type of account(s) are affected by this?
    • How many accounts are being affected by this?
    • Where exactly is this issue occurring?
      • Is this happening in the desktop software, or on Quicken on the Web?
    • Is your account balance updating, but no transactions are coming in?
    • Do you have other accounts in Quicken that are updating properly?

    Looking forward to your response!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @bryantmst4,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello again,

    Checking in once more before this thread is closed.

    Let us know if you still need assistance.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

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