Some Credit Cards are no longer downloading transactions.

gkbergen
gkbergen Quicken Windows Subscription Member ✭✭
edited April 18 in Download, Add/Update Accounts (Windows)

I have a Discover Card and Elan Financial Visa that are no longer downloading transactions. Both look like they stopped the end of March 2026. I have tried resetting, deactivating account, adding new account and relinking. Nothing is working. Any help?

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  • gkbergen
    gkbergen Quicken Windows Subscription Member ✭✭

    So I fixed the problem. I went to Edit → Preferences → Mobile and Web. Under Sync preferences, I clicked on Reset Your Cloud Data. It took awhile. I then closed out of Quicken and reopened it. I then ran an update and the missing transactions downloaded.

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @gkbergen,

    I’m glad to hear those steps resolved the issue!

    I recommend monitoring how it goes and letting us know if you encounter any errors or notice missing transactions.

    We’re here to help!

    Quicken Carlos

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