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Both securities are resolving to the same underlying entry

gbr1000

I have two securities, One is a stock NEE and the other is the preferred NEE-N. One is in my IRA and the other is in my regular Brokage account. Last month I accidently bought NEE in my Brokerage account and after I noticed the mistake I sold it completely the same day.

both securities are resolving to the same underlying entry in Quicken's master Security List. The Security List is shared across ALL accounts, so if NEE and NEE-N are somehow merged into or pointing to the same security record, changing one affects the other everywhere.

How can I fix this. I change one and the other changes in the other account. They both have thier own symbol but seems if still stuck, change one the other changes as well HELP!!!

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gbr1000

Just to clarify stock NEE is presently in Brokerage and NEE-N is in the IRA. Both from Fidelity

Quicken Carlos

Hi @gbr1000,

Thank you for reaching out to the Quicken Community!

Before following any troubleshooting steps, please make sure to create a backup of your Quicken data file.

Based on your description, it appears that both securities (NEE and NEE-N) may be linked to the same underlying security in the Security List. In Quicken for Windows, securities are shared across all accounts, so if two accounts are mapped to the same security, changes to that security will affect both accounts.

I recommend following these steps:

Go to Tools > Security List
Locate both NEE and NEE-N
Click each security and select Edit Details
Check whether they share the same name or symbol, which would indicate they are linked

If they are linked:

Update the Ticker Symbol for the incorrect security
- Right-click the security and select Edit, then modify the ticker symbol as needed
You will then need to reassign transactions to the correct security
In the account register, edit affected transactions and change the Security to assign them to the correct ticker (NEE or NEE-N)

If only one security is present:

You may need to add the missing security:
- Go to Tools > Security List
- Click Add Security (bottom-left corner)
- Search for the missing ticker symbol and select it

Screenshot 2026-04-20 at 11.03.35 AM.png

Click Next and confirm the information is correct, and click Done.

I hope this helps! Let me know how it goes!

Quicken Carlos

Hi @gbr1000,

I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.

q_lurker

@gbr1000 Let's step back bit. There are possibly three different identifiers associated with any one Quicken security.

In Quicken, it is not possible for two securities to have the same name.

It is possible (but not generally recommended) that two securities have the same ticker.

I do not believe it is possible for two securities to have the same CUSIP ID.

So when you say "both securities are resolving to the same underlying entry in Quicken's master Security list", what exactly are you saying? I suspect you mean that only one security with the NEE ticker is in that security list. Is that the case?

It can be tricky sometimes to add a preferred variant of a security to the list when a common variant already exists., but that should not be the case for these two. The tricky situation is when Quicken's lookup for the preferred variant shares the same name as the common share variant. That is not the case with NEE and NEE-N; Quicken's lookup for those two tickers finds them with unique security names.

However, the problem may result from securities created via downloads from your financial institution. In some cases, when a newer security is brought in, it can get incorrectly matched to an existing Quicken security. What I generally suggest is that if you have the two securities in Quicken with unique names and correct tickers, their CUSIP numbers may be misidentified. For that I suggest for each security, edit the security details unchecking the box about Matched with online security. Then from the account transaction list, gear-icon (upper right), choose the Reconcile Shares selection and you should be able to make sure the securities are matched up correctly.

Hope this helps.

Quicken Carlos

Hello again @gbr1000 ,

I’m checking in once more before this thread is closed. Please let us know if you still need assistance.

Thank you!