Blank Download area

Dennis Mc
Dennis Mc Member ✭✭✭
edited April 24 in Download, Add/Update Accounts (Windows)

On my W11 PC, since the update to version R66.28, I no longer see anything when I click "Download Transactions" at the bottom of the screen on any account, including Checking or Credit Cards. On my W10 laptop (R67.7), I see the usual headers: Status, Date, Num, etc. However, when DL'ing transactions on R66.8, the red Flag icon appears on accounts that have been downloaded, but the Download Transactions area is black, so I am unable to 'accept' DL'd transactions, so the red flag remains. This began when I updated my W11 PC to Quicken R66.28. I've signed in/out and restored a backup from yesterday, but the problem remains. Anyone else seeing this?

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Comments

  • Dennis Mc
    Dennis Mc Member ✭✭✭

    Resolved. I uninstalled Quicken, deleted the C\: folder, and reinstalled; now it's working correctly.

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @Dennis Mc,

    Thanks for the update and for letting us know the issue was resolved after uninstalling and reinstalling Quicken.

    We recommend continuing to monitor how it works, and if you run into any issues, please don’t hesitate to reach back out.

    We’re here to help.

    Quicken Carlos

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