Unable to synch Capital One Savings & Checking

skylarc
skylarc Member ✭✭
in Download, Add/Update Accounts (Windows)

I have followed all the troubleshooting steps in other posts but I am unable to synch Capital One checking & savings accounts (that have been connected & synching for years). It will recognize and connect two credit cards but not the main accounts.

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Answers

  • eddespaghetti
    eddespaghetti Quicken Mac Subscription Member ✭✭

    this is a Capital One issue. I just logged into the website and saw that my checking and savings accounts aren't even being displayed.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 24

    When trying to Add Account or Activate in Quicken, which bank name are you using?
    Capital One 360 seems to work well for me for both a CD account and a credit card.

  • skylarc
    skylarc Member ✭✭

    Well, that would be a problem! I definitely see both the checking and savings accounts when I log in.

  • skylarc
    skylarc Member ✭✭

    Whoever's problem it was, waiting a few hours seemed to resolve it. I was able to relink both accounts now.

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