Reauthorization of Chase accounts every day (Quicken Windows)

dmhump1

For the past few days I have been required to reauthorize my Chase accounts after EVERY update. What's going on here?

Quicken Carlos

Hi @dmhump1,

Thanks for taking the time to reach out to the Quicken Community!

I understand how frustrating this situation can be. After some internal research, I did find an error that may be causing the issue (PAUTH_INVALID_TOKEN). Before proceeding with any troubleshooting, I strongly recommend creating a backup of your file.

Please follow the steps below:

To deactivate account(s):

1. Go to the Tools menu and select Account List.
2. In the Account List, click Show Hidden Accounts (if available in the lower left).
   
3. Select the account you want to deactivate, then click Edit.
4. In the Account Details window, click the Online Services tab.
5. Click Deactivate next to the service you want to disable.
6. Click Yes to confirm.
   
7. Repeat these steps for all Chase accounts until they are disconnected.
8. Close Quicken.

To stop sharing access (Chase website):

1. Log in to your account on the Chase website.
2. Click the menu in the upper-left corner.
3. Select Security & Privacy.
4. Click Linked apps & websites.
5. Click the arrow next to Quicken.
   
6. Select Stop sharing data to remove all access, or choose Edit sharing to adjust specific permissions.

Once access has been revoked, reopen Quicken and try reconnecting your accounts.

To reactivate account(s):

1. Go to Tools > Add Account.
2. Select your bank for the deactivated account(s).
3. If prompted, choose the connection method.
4. Enter your credentials and click Connect.
5. When the list of accounts appears, select Link next to each account you want to reconnect.
   
6. Click Next, then Done.

Note: If the accounts are joint and appear in the secondary set of credentials during the authorization process, only select those that belong to the main set of credentials.

I hope this helps! Please let us know how it goes.