Incorrect number of shares in Merrill Lynch download - this problem has not been fixed

dsclove
dsclove Quicken Mac Subscription Member ✭✭
edited 2:21PM in Download, Add/Update Accounts (Mac)

What is the status of ticket number CTP-14894? The initial problem was first reported many months ago under a previous ticket number. I was told that it had been escalated to the development team, but it is still broken.

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  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @dsclove,

    Thank you for following up on ticket CTP-14894.

    I checked the ticket, and it is still open. Our team continues to work toward a resolution and is currently waiting on the third-party provider.

    This issue is ongoing and involves multiple parties: Quicken, the aggregation service provider, and the financial institution, which can add complexity and impact the resolution timeline.

    I hope this helps!

    Quicken Carlos

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