What causes Janus Hendersen update to be wrong??

gmcglynn1
gmcglynn1 Member ✭✭
in Questions about using the Community?

Windows 11 Home quicken version R67.7. At Janus Hendersen I have a file with 3 accounts. Never had a problem with updating it. Today when i updated, It updated 1 account. In that account the total amount was the total for the 3 accounts. In addition the other 2 accounts were listed with the correct total for each but the total amount in Quicken was double what it should have been. Everything on the Janus Hendersen website was listed as it has always been. 3 accounts with the correct info and the correct total of the three accounts. Tried resetting same result. Strange????

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  • gmcglynn1
    gmcglynn1 Member ✭✭

    Windows 11 Home quicken version R67.7. At Janus Hendersen I have a file with 3 accounts. Never had a problem with updating it. Today when i updated, It updated 1 account. In that account the total amount was the total for the 3 accounts. In addition the other 2 accounts were listed with the correct total for each but the total amount in Quicken was double what it should have been. Everything on the Janus Hendersen website was listed as it has always been. 3 accounts with the correct info and the correct total of the three accounts. Tried resetting same result. Strange????

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