I am still getting this error code. I was told it would be fixed 1 week ago, but when I called back, they said there was no ETA for the fix. I need this FIXED.
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Hi @Bill hancock,
Thank you for reaching out, and I sincerely apologize for the continued frustration and inconvenience this issue has caused. I completely understand how concerning it is to still be experiencing the error after previously being advised that it would be resolved.
I reviewed the status of your case and can confirm that it remains actively under investigation by our team. While there is currently no estimated timeframe for a resolution, the issue is still being worked on, and our teams are continuing efforts toward a fix. As soon as additional information becomes available or the issue is resolved, you will be contacted directly via email.
I also reviewed your account and can see that your Ally account connected successfully today. Could you please confirm whether you are still receiving the CC-503 error?
I look forward to your response. Thank you!
I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.
Hello again,
I'm checking in once more before this thread is closed. Let us know if you still need assistance.
Thank you!