I am still getting this error code. I was told it would be fixed 1 week ago, but when I called back, they said there was no ETA for the fix. I need this FIXED.
[Edited Readability]
Hi @Bill hancock,
Thank you for reaching out, and I sincerely apologize for the continued frustration and inconvenience this issue has caused. I completely understand how concerning it is to still be experiencing the error after previously being advised that it would be resolved.
I reviewed the status of your case and can confirm that it remains actively under investigation by our team. While there is currently no estimated timeframe for a resolution, the issue is still being worked on, and our teams are continuing efforts toward a fix. As soon as additional information becomes available or the issue is resolved, you will be contacted directly via email.
I also reviewed your account and can see that your Ally account connected successfully today. Could you please confirm whether you are still receiving the CC-503 error?
I look forward to your response. Thank you!
