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Bank of America/Merrill Lynch Issue with Quicken Mac

stocker

It's been almost a week, can someone please update what the status is for fixing the FDP-105 error. This is a paid subscription product now and a little urgency and communication is expected. There were 2 comments on this issue this week and no results

Thank you

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Comments

Quicken Carlos

Hi @stocker,

Thanks for reaching out to the Quicken Community!

The FDP-105 error with Merrill Lynch Investments has already been escalated internally, and our support team is actively working toward a resolution. In the meantime, I recommend monitoring the Community Alert page, as it will be updated as new information becomes available.

Here is the Community Alert:

https://community.quicken.com/discussion/7973679/new-5-21-26-merrill-lynch-investments-fdp-105-cc-505

I hope this helps!

GTmem

In case it helps with trouble-shooting…. I am not getting the CC-505 error message in the Windows version. Updates seem to occur without error. However, I have not had any updated transactions occur after 5/18, even though I can see new transactions on the BofA/Merrill website. However, connection does fail when I tried to reset one of the accounts with missing transactions.

Quicken Carlos

Hi @GTmem ,

Thanks for joining this thread.

After reviewing our internal tools, I found the FDP-105 in your account, which may be causing the missing transactions. We are aware of cthe changes that Bank of America and Merrill Lynch are making. I recommend monitoring the Community Alerts for Bank of America FDP-105 and Merrill Lynch FDP-105. These alerts will be updated as new information becomes available.

I hope this helps!