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Barclays Bank - Jet Blue Master Card

Lewis Bernstein

CC-505. Unable to download transactions. Windows 11 with latest update.

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Windows

Comments

Quicken Carlos

Hi @Lewis Bernstein,

Thanks for reaching out to the Quicken Community.

After some internal research, it appears this issue started today. This CC-505 error is typically caused by a temporary issue with your bank’s servers. I suggest trying the update again on the next business day.

If waiting one day does not resolve the issue, I recommend refreshing your online account information:

From your account register, select the Actions gear icon at the top right of the register (Ctrl + Shift + N).
Select Update Now.
Follow the on-screen instructions to complete the update.

Please repeat these steps for each financial institution experiencing this error.

If the problem continues for more than 48 hours, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the case if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps.

Quicken Alyssa

@Lewis Bernstein,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!