Trying to get the new BillPay to work after not being able to for years...

Question

Windows 11

When I am in the checking register and choose bill pay, I get the dialog about needing to add info, one time.  Then when I add the account info and zip it gives the second error code…

Quicken Alyssa · Answer

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa · Answer

@davepo3,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Carlos · Answer

Hi @davepo3,

Thanks for reaching out to the Quicken Community.

Based on the error message, it appears that the payee may have been duplicated. I recommend reviewing the Online Payee List in Quicken.

To do so:

* Go to Tools.
* Open the Online Payee List in Quicken.
* Check if the payee appears more than once in the list.

If the payee appears twice, I recommend removing the duplicate one:

* Select the payee you want to delete.
* Press the CTRL key and click Delete.
* Click Yes or OK to confirm.

Once you have removed the duplicate payee, try setting up the Online Payee again.

I hope this helps!