Trying to get the new BillPay to work after not being able to for years...

davepo3

Windows 11

When I am in the checking register and choose bill pay, I get the dialog about needing to add info, one time. Then when I add the account info and zip it gives the second error code…

Quicken Carlos

Hi @davepo3,

Thanks for reaching out to the Quicken Community.

Based on the error message, it appears that the payee may have been duplicated. I recommend reviewing the Online Payee List in Quicken.

To do so:

1. Go to Tools.
2. Open the Online Payee List in Quicken.
3. Check if the payee appears more than once in the list.

If the payee appears twice, I recommend removing the duplicate one:

1. Select the payee you want to delete.
2. Press the CTRL key and click Delete.
3. Click Yes or OK to confirm.

Once you have removed the duplicate payee, try setting up the Online Payee again.

I hope this helps!