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Missing Bill & Income Reminders tab when downloaded transactions present in linked cash account

leishirsute

This problem has existed for years. It is an aggravation. Whenever transactions are downloaded for a Fidelity Smart linked cash account, the Reminders tab disappears. Then I have to select the red flag by the Fidelity Smart linked account to get to the reminders. If the downloaded transactions are accepted and the red flag disappears, the Reminders tab reappears when Quicken is restarted.

Please fix this bug that has been existing for at least 3 years now. I reported this problem via Quicken - again.

Prior to accepting downloaded transactions:

After accepting downloaded transactions and restarting Quicken:

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Quicken Carlos

Hi @leishirsute,

Thank you for reaching out to the Quicken Community and for providing the troubleshooting steps you've already taken, along with the helpful screenshots.

I attempted to replicate the issue on my end, but I was unable to reproduce the behavior you are experiencing.

To help us better understand the issue, I have a few questions:

Is this happening with only one account, or with all of your accounts?
Have you tried validating your data file?
- To do so, go to File > Validate and Repair File..., select Validate File, and then click OK.
Where is your Quicken data file located?
- To check, open Quicken and go to File. At the bottom of the menu, just above the Exit option, you'll see the file that is currently open marked with a checkmark. Please let me know the full file path shown there.

I look forward to your reply!

leishirsute

Is this happening with only one account, or with all of your accounts?

Only the one account. It is the only linked cash account in the datafile.

Have you tried validating your data file?

This problem has been around for at least 3 years. I do a Validate and Repair of my datafile once a month. The procedure reports having no errors.

Where is your Quicken data file located?

It is located on the internal SSD folder:

C:\Users\mdp\Documents\Quicken

This problem appears related to the linked cash account and has been around for multiple versions of Quicken and for multiple years. I've reported a few years ago. I just reported it again via the Quicken program.

Quicken Carlos

Hi @leishirsute,

Thank you for your reply and for providing additional details. I have sent you a direct message. To view your direct messages, please click the envelope icon in the upper-right corner of the Community page.

I look forward to your reply!

leishirsute

Hello, @Quicken Carlos

I replied to your message.

Quicken Carlos

Hi @leishirsute,

Thank you for your reply, for providing the additional details, and for uploading the logs.

I have created an investigation ticket, CBT-1157, and have forwarded the information to the appropriate team for review. The issue is currently under investigation. While we do not have an estimated timeframe for resolution at this time, we will provide updates as they become available.

Thank you for your patience and cooperation.

[CBT-1157]