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Quicken freezes when I try to open Bills & Income

Toddrg

PC version R67.10 Build 27.1.67.10 I was having the problem that when i tried to get to Bills & Income, Quicken would freeze. I was advised that it was because my Quicken file was on One Drive, and I should move the file to a folder not backed up by One Drive. I did that, and it worked a few times, but is now back to freezing up. My file is in: This PC>Local Disc (C:)>Users>Username>Documents>Quicken Not Synced. I have the filed backed up everytime I close quicken to a folder that is backed up by One Drive (by the way, I have set my backup to keep 10 files, but it keeps them all)

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UKR

If you haven't done so already, please do the following actions:
• Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
• Reboot Windows. Let Windows fully wake up and do whatever it wants to do after booting up … 15 minutes or so.
• Start Quicken. Do not run One Step Update.
• Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate:
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots".
• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

Toddrg

Thanks so much. I did the validate and the issue is gone. Not sure if this was the issue, but the log had the following things fixed:

Quicken repaired damaged transaction index. No action required.

Quicken found a damaged scheduled reminder and removed it. Please check your scheduled reminders by going to Tools>Manage Bills and Income Reminders.

Corrected scheduled transaction: Carol

Corrected scheduled transaction: WRS

Corrected scheduled transaction: Administr Ret

Corrected scheduled transaction: Northwestern Mutual

Corrected scheduled transaction: Todd

5 scheduled transactions corrected