error after entering date using Quicken Classic Deluxe with up to date version

kmhigh58

Of all issues discussed here this seems minor but it's not. After completing either editing or entering a transaction, I hit <enter> to complete it and while the register highlight moves to the next line the date appears blank. SO, I move back up to enter the date and do so and when I again hit enter, I get the screen below. Other accounts are not affected. Clicking on the date tab does nothing useful. I need to close and re-open Quicken get rid of this. Thoughts? Thanks in advance for any help.

Quicken Laura

Hi @kmhigh58,

Thank you for sharing the details of what you're experiencing and for outlining the troubleshooting steps you've already taken.

To better understand what may be causing the issue, the following information would be helpful:

• Where is the data file located? To check, open Quicken and click File. At the bottom of the menu, the file with the check mark next to it is the one currently open. Please let me know the full file path shown there.
• When did the issue first start occurring?
• Have you tried restoring a backup from a date prior to when the issue began?
• Have you validated the file to check for and repair any potential file corruption?

I look forward to your response.